Polityka wysyłki

All orders will be processed within 1-2 business days from the time of the order being made.

 Location *Estimated Shipping Time
Poland, France 5-10 Business Days
Canada, USA, Finland, UK 5-12 Business Days
Rest Of Europe 5-15 Business Days
Mexico 5-15 Business Days
Bulgaria, Romania 10-19 Business Days
Australia 10-25 Business Days
Rest Of The World 10-35 Business Days

*This doesn't include our 1-2 Business days processing time

Once you have placed your order you will receive a confirmation email. Please check your junk/spam folder as rarely emails end up in there. 

The confirmation email will be followed with a shipping confirmation email where we will add you tracking number so you are able to track your parcel.

Tracking

If you are struggling to track your order, then please try using our external tracking partner 17track.net 

Will my items be sent in one package?

For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

Can't wait for your item?

If you have not received your parcel within 30 business days then please email us at info@byluxlimited.com with your full name, address and your order number. We will get back to you within 24 hours.

We're working super hard to decrease our delivery time and are doing so on a weekly basis. Thank you for your understanding.

Ownership and Risk

To ensure fast dispatch times, once your order has been placed, we are unable to make any changes or cancellations to the order. If you have input the wrong address then please email us ASAP at info@byluxlimited.com. Any delivery time is only a best estimate by Bylux Limited and Bylux Limited will not be responsible for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Bylux Limited does not take responsibility for any items lost or damaged whilst in transit, in the unlikely event.

Taxes & Duties

Customers are responsible for all applicable import taxes and duties. All orders are shipped DUU "duties and taxes unpaid" from Asia, and we do not collect the VAT, duties and/or taxes. Bylux Limited is unable to predict the estimated charges that might be applicable. In order to collect the parcel, additional fees might have to be paid to clear the customs. Bylux Limited does not collect the fees and has no control over the amount that the local governments charge.